The Shiftleader Fastfood is head of staff in the Fast-food operation or restaurant. He or she is an inspiring leader and knows all the tasks and responsibilities in the operation of the restaurant. The Shiftleader shares his or her knowledge to improve the total team performance and eventually increase sales and customer satisfaction. With your hands-on mentality you check the incoming orders and delegate the tasks amongst your colleagues. You directly report to the (Assistant) Manager.