As Maître you are the one greeting the guest and guiding them to their table, in most cases. Maîtres function as a host or hostess and are the primary point of contact for the guests. In some cases the Maître d’Hôtel is a floating position in the hotel, and could be working in the lobby as well. He or she is there to make a chat with the guest, can identify their needs and requirements and therewith, increase eventual sales.